We offer a 30-day return policy, giving you 30 days from the receipt of your item to request a return.

Return Eligibility: To qualify for a return, your item must be in the same condition as when you received it—unworn, unused, and in its original packaging. A receipt or proof of purchase is also required.

How to Start a Return: Contact us at support@luxalign.store to initiate a return. Please note, you are responsible for return shipping costs, and we recommend using tracked shipping. If your return is accepted, we will provide you with a return shipping label and detailed instructions on how to send your package. Unsolicited returns will not be accepted.

For any questions about returns, feel free to contact us at support@luxalign.store.

Refunds

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed and automatically credited to your original payment method within 10 business days. Please note, it may take some time for your bank or credit card company to post the refund.

If more than 15 business days have passed since your return was approved, please contact us at support@luxalign.store.

Cancellation Policy

You can cancel your order within 1 hour of purchase. After this time window, cancellations are not possible.